Privacy Policy

When you make a purchase from this website, certain information is collected to enable us to serve your needs as well as possible. We are however extremely concerned to protect your privacy and confidentiality. We understand that all users of our site are quite rightly concerned to know that their data will not be used for any purpose unintended by them, and will not fall into the hands of a third party without their knowledge.

Bristol Beer Factory may use information about you to make offers by mail, e-mail or telephone and this information may also be shared carefully selected 3rd parties. When entering your contact details, either for purchasing goods or contacting the company, please tick the relevant boxes to confirm whether you would like to receive information from Bristol Beer Factory or companies associated with us.

Information may be unlawfully available to hackers and snoopers. We take no responsibility for this. The risk is no different from a similar risk in a bricks and mortar establishment.

  • Basic identification and contact information, such as your name and contact details.

This information is used:

  • to provide you with the services which you request;
  • to maintain our accounts;
  • for billing;
  • to enable us to answer your enquiries;
  • for verifying your identity for security purposes;
  • for marketing our services and products;
  • to help make our web site as useful to you as possible;

Information which does not identify any individual may be used in a general way by us or third parties, to provide class information, for example relating to demographics or usage of a particular page or service.

  • Your domain name and e-mail address
  • are recognised by our servers and the pages that you visit are recorded. This information is used:
  • in a collective way not referable to any particular individual, for the purpose of quality control and improvement of our site;
  • to send you news about the services to which you have signed up;
  • to tell you about other of our services.
  • Financial information, including credit card details

This information is used to obtain payment for goods and services you have ordered from us and is processed via the PayPal system.

  • Information volunteered by you

For a particular purpose, for example a personal profile, survey or contest. This information will be used exclusively for the purpose for which you have provided it. Information is disclosed to third parties only where the third party concerned qualifies in whatever way the web site page requires. We will make absolutely clear on the face of the page, any intention to publicise the name of a winner.

  • Disclosure to Government and their agencies

We are subject to the law like everyone else. We may be required to give information to legal authorities if they so request or if they have the proper authorisation such as a search warrant or court order. This confidentiality policy has been compiled so as to comply with current UK, and EU legislation, so far as we are aware. If you have any question regarding the confidentiality policy, please contact sales@BristolBeerFactory.co.uk may use information about you to make offers by mail, e-mail or telephone and this information may also be shared carefully selected 3rd parties. When entering your contact details, either for purchasing goods or contacting the company, please tick the relevant boxes to confirm whether you would like to receive information from Bristol Beer Factory or companies associated with us. Information may be unlawfully available to hackers and snoopers. We take no responsibility for this. The risk is no different from a similar risk in a bricks and mortar establishment.